Frequently Asked Questions

Everything you need to know about your PUBLIC performance gear.

What is the standard shipping time for orders?

We process orders within 24 hours. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.

How do I return a product if it doesn't fit?

We offer a 30-day hassle-free return policy. Items must be unworn, with tags attached, and in their original packaging. Visit our Returns Portal to start your request.

Are your materials sustainably sourced?

Yes, PUBLIC is committed to performance and the planet. 80% of our current collection is made from recycled polyester and organic cotton blends to reduce our environmental footprint.

How should I care for my high-performance apparel?

To maintain the integrity of technical fabrics, we recommend machine washing cold with similar colors and hanging to dry. Avoid fabric softeners and bleach.

Do you offer professional athlete or bulk team discounts?

We do! For team inquiries or professional athlete sponsorships, please contact our support team at [email protected] for specialized pricing.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.