Returns & Exchanges
At PUBLIC, we stand by the quality of our performance gear and offer a 30-day window for returns or exchanges on all items in original condition. Whether it's the wrong fit or not the right feel, we are committed to getting you back in the game with the right equipment.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Place the unused items back in their original packaging, ensuring all performance tags and hygiene liners remain attached.
- 3.Affix the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier; once our team inspects the gear, your refund or replacement will be processed within 5-7 business days.
